Privacy policy overview

Your personal information and our safeguards

Introduction and scope of policy

At qalethionar, we are committed to protecting your privacy and handling your data with care. This policy explains what information we collect and how it supports our real estate consulting services in Australia.

This policy covers how we gather, use, and protect information from clients using our website or requesting our consultation services. It aligns with Australian privacy principles and data security standards.

Collection of your information

We collect data directly from you and automatically via technology when you use our website or contact us for analysis services.

Information provided by you

  • • Your full name and basic contact details
  • • Inquiry purpose or consultation topic
  • • Preferred property details or regions
  • • Any submitted messages or questions
  • • Optional feedback you provide

Information collected automatically

  • • Website browsing activity and session data
  • • Device type and operating system used
  • • Technical logs for troubleshooting
  • • Cookie identifiers and tracking use
  • • Website usage frequency and preferences

How your data is used

Your data is essential for communication, property analysis, and fulfilling client requests according to our professional standards.

  • • Responding to your inquiries and requests
  • • Delivering analysis and reports as requested
  • • Improving our website performance
  • • Internal analytics to improve services
  • • Ensuring compliance with the law
  • • Protecting website and user integrity
  • • Sending requested information or updates

Data security: We use technical and administrative measures to keep your data safe, regularly reviewing practices for risks and improvements.

Information sharing practices

We do not sell your personal information. Sharing occurs only for service delivery or legal compliance, using trusted Australian partners when required.

Trusted service providers

Engaged technology or analytics providers are required to protect your data and use it solely for our legitimate business functions.

Fulfilling legal obligations

We comply with government requests or legal orders when necessary.

Aggregated and anonymous data

We may use non-identifiable information for trend analysis.

Your privacy rights

You can request access, correction, or removal of your data. Contact us for further information or to exercise your rights.

  • • You may request a copy of information held about you.
  • • You can ask for corrections to inaccurate data.
  • • Request removal of information where permitted.
  • • Ask for your data in a transferable format.
  • • You can object to certain uses or processing.
  • • Request restriction of processing if necessary.

For all privacy rights requests, please contact our team using the details below. We aim to address all requests within a reasonable timeframe.

How we protect your information

We use modern security tools and policies to reduce the risk of data leaks or misuse involving your details.

Technical security measures

  • • Encrypted website and communication channels
  • • Regular vulnerability scans and updates
  • • Restricted data access protocols in use
  • • Automated detection of suspicious activity

Organizational protections

  • • Staff confidentiality obligations enforced
  • • Routine privacy training and awareness
  • • Limited retention of unnecessary data
  • • Documented response to incidents

How long we keep your data

We ensure information is kept only as necessary for intended use or to meet legal requirements.

  • • Basic information held for account management
  • • Records of analysis or consultation activity
  • • Messages or feedback, including support
  • • Payment transaction records and invoices
  • • Consent to communications or newsletter

When no longer needed, information is securely deleted or anonymised where appropriate.

Transferring data internationally

Your data is mainly stored securely within Australia, but may be processed internationally by trusted partners if necessary.

  • • Australian privacy standards are maintained
  • • Data sharing only where legally permitted
  • • Partner vetting for data protection assurance
  • • Limited to service functionality needs

How we use cookies

Cookies are used to support site operations and enhance user experience for property analysis requests.

Types of cookies deployed

  • • Support critical website features and login
  • • Measure site usage trends and speed
  • • Remember your property preferences
  • • Enable requested features and forms

You can adjust your cookie settings in your browser at any time for greater control.

About changes to this policy

We may update our privacy policy to reflect new laws or practices and will post the latest version on our website.

  • • Website notice of significant changes
  • • Contact if email is on file
  • • Policy timestamp for your reference
  • • Links to the updated policy document

Please review this page periodically to stay informed of changes.

How to contact us

For privacy questions or requests, please use the information in our Contact Us section.

qalethionar

Suite 903 / 241 Adelaide Street, Brisbane, QLD 4000 Australia

Phone: +61350358212

Email: content@qalethionar.com

Last revised October 23, 2025

Effective from October 23, 2025